INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact Falak customer service?
What are your customer service hours?

Our dedicated team is available 24/7 to assist you with any queries or concerns.

I have a complaint. How do I reach you?

We take complaints seriously. Email us at complaints@falak.com.bd or call our hotline. We'll resolve your issue within 24-48 hours.

Does Falak have physical stores?

Currently, we operate exclusively online to provide you the best prices and widest selection. Follow us on social media for pop-up store announcements.

Do you offer bulk or wholesale orders?

Yes! For bulk orders (10+ pieces), please email wholesale@falak.com.bd for special pricing and customization options.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS